Industrial action during December.
Unfortunately, the RMT union has called a number of strikes for December (the next scheduled dates are Saturday 23 December, Sunday 24 December, Wednesday 27 December and Sunday 31 December.) that will significantly affect CrossCountry train services. We will be operating a reduced service but running some longer trains. Amended timetables will be confirmed nearer to each strike day, so please keep checking this page for details before using any on-line journey planners. Click here for the latest information.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
You can now book with us with greater confidence, change the train if you change your mind...
We’re the first and only UK train company to remove the £10 fee for changing the date and time of your Advance ticket. So not only can you get great value Advance tickets for any train operator via our website, but you have a little extra flexibility if your plans change.
To make sure your ticket is eligible for free amendments, follow these 3 simple steps:
If you've already bought a ticket from us and have had a change of plan, check to see if you can amend it by going through the below steps:
Please follow the steps below to refund your ticket.
Have more questions? Take a look at our FAQ's page for more information
*Tickets collected from the station, a ticket machine, sent by post or e-Ticket can be changed with no administration fee. You can change your ticket two hours after purchasing and up to 24 hours before you are due to travel. m-Tickets (via our Train tickets app) cannot be changed. If your new ticket is more expensive than your original, you will be charged the difference. Sign into your account and select 'View my Bookings' and follow the steps to amend your journey.