Alterations to services between Birmingham New Street, Leicester, Peterborough, Cambridge and Stansted Airport on Thursday 17 & Friday 18 August 2017.
Due to a derailed freight train between March and Ely, trains are operating between Birmingham New Street and Peterborough, and between Ely and Stansted Airport in both directions.
Road transport is in operation between Peterborough and Ely. Some early morning and evening train services extend to/from March.
Passengers may find it quicker to travel via London; CrossCountry tickets will be accepted on other operators' services.
Service alterations for Saturday 19 & Sunday 20 August will be released on Friday 18 August. Until this time, searches through Journey Planners may be incorrect.
A normal service is expected to resume on Monday 21 August.
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We want you to feel safe and secure when you are travelling with us and all of our on-board teams take part in our customer service training programmes so that they can confidently and safely deal with a range of situations and circumstances.
However, sometimes things are more serious and more help is needed. This is when British Transport Police (BTP) should be contacted.
Always dial 999 when you need an urgent police response such as:
You can text BTP on 61016 to report non-emergency incidents.
The text number is monitored 24/7 and, while it is not for reporting emergencies, BTP will send officers if required.
Text 61016 (or call 0800 40 50 40) when you want to contact BTP about an issue that doesn't require an emergency response. For example, you can text when:
If your enquiry concerns buses or roads, you can contact local police anywhere in the country by dialing 101.
Your mobile service provider may issue a small charge to text 61016. The exact cost will depend on your network and tariff.
British Transport Police is the police service for Britain's railways, helping the nation's travelling public get home every day safe, secure and on time. BTP also polices the London Underground, Docklands Light Railway, the Midland Metro tram system, Croydon Tramlink, Sunderland Metro, Glasgow Subway and Emirates AirLine. Six million people use the rail network every day and they are there to keep you safe and help you feel secure on your journey.